We are thrilled to announce that our very own Amanda Forsyth has been promoted to the role of Support Lead of the Escone Assist team. This promotion is a well-deserved recognition of Amanda’s outstanding contribution to Escone Solutions and her commitment to providing the best support for our clients.
In her previous role as a Business Application Support Analyst, Amanda consistently demonstrated a deep understanding of the standards and values that Escone upholds and a genuine passion for helping our customers. Her professionalism, positive attitude, and willingness to go above and beyond to resolve customer issues have made her an invaluable Assist team member.
When asked about the change in her role Amanda said: “I’m really looking forward to the challenges that it will bring. We’ve got an amazing team at Escone and it’s an exciting opportunity to be able to work with such great people and see how we can build on our experiences to continuously improve the service we offer to our clients.”
Escone Assist is our user-friendly business application support super user helpdesk that provides remote support for business applications such as OpenAccounts and eBIS. This gives our clients the reassurance that their business-critical applications are being managed the best they can and if issues arise support is not far away.
If Escone Assist sounds like it can help your business-critical applications, click here to find out more >> https://bit.ly/41SkOh5
